With the internet era and the advent of social media, entrepreneurs are increasingly aware of the potential of using online marketing channels, gaining visibility, networking and creating quality leads.
The traditional techniques of outbound marketing (eg, direct mailing or printed advertising) are becoming less effective, and companies are transforming their marketing efforts to focus more on programs that allow customers to find them.
Therefore, the ability to use social media effectively is becoming a fundamental part of any business strategy.
Below you may read how you can use social media in order to improve your online presence, connect with your audience and increase your business.
1. Social Media Presence
You have to find the social media networks that best meet your needs and invest your time to create pages and profiles for your business.
Use sites like Twitter, Facebook, Google Plus and LinkedIn to build communication with your potential readers and visitors or customers.
Be sure to understand your audience and look for places where you can find new potential customers.
2. Update Your Profiles
You need to explain to the people what you or your business are doing.
Announcing the updates and the release of new services or products.
The constant creation of interesting content will be a demand for the products before they are released and still allow your users to return to your profiles in order to find new and interesting content.
3 . Use Social Media to Receive Feedback
Talk with your audience. Create a two-way line of communication with your users and listen to what they have to say about you, your products or services.
Show your audience that you appreciate the feedback and invest your time to answer to any questions in order to build trust.
Tip: Make polls or ask for votes, to understand if your products or content are appreciated among your audience.
4. Build Credibility
If you give useful information to your social media audience, not only on products but also about your niche, you will build credibility for your brand.
Spread your knowledge and expertise on content sharing sites, will help you build reputation about you and your activity.
This also contribute to the creation of useful links with other people in your niche.
5. Special Offers
You may want to offer discounts and special offers via your social media accounts.
If you achieve to create a happy customer via Twitter or Facebook, you will receive social signals and recommendations from your users to other potential customers, with consequential creation of sales opportunities.
6. Build Brand Loyalty
If you provide your social media audience with regular information, you will receive credibility to your brand.
If you invest your time to answer to individual questions, comments or concerns on a public page or forum, you will receive trust to your name.
7. Answer to Questions
There are many sites where people go to ask questions that are niche-specific.
You should visit these sites and provide answers to questions that have to do with your niche: this will help building your reputation.
Start with these places:
- Quora.com
- Yahoo Answers
8. Participate in the Community
You need to search for a social media network or group where there are people with the same interests in your niche and participate to these communities.
You will find in these groups, more audience that is already interested in your services and products.
Take advantage of this networking, with promotional opportunities.
Blogging communities are a great place to find specific audience and create targeted leads:
- BlogEngage.com
- Klinkk.com
- BizSugar.com
- Inbound.org
- GrowthHackers.com
- DoSplash.com
- Blokube.com
9. Create Relationships
All the people want to receive a personal touch.
Be sure to create stronger relationships with your social media audience through personalized answers and information sharing.
Tip: remember, people react on emotions!
10. Monitor Your Social Media Influence
There are a lot of tools to use in order to track your social media influence online:
- Google Analytics
- Facebook Insights
- Youtube Insight
- Topsy
- Tweetstats
- Twitter Counter
- Bit.ly or Goo.gl
- Klout
- Social Mention
- Hootsuite
Do not even think about use all these tools together. Just try them and see which ones work best for you. You can stick with 2 or 3 of them.
It is important to check them regularly, in order to collect useful information, that you can use to improve your social media performance.
And remember, Be Social and Be Real!
Are you investing a lot in your Social Media Marketing or do you focus on strategies?
Can you add something?
I would love to receive your feedback in the comments below. Thanks!
Sunday says
The use of social media to increase a business should be a proactive approach. One must not just sign-up with a social platform and expect ‘things’ to happen. There is need to build value and credibility.
If a business becomes credible on the social media as a result of the useful information it shared, then it becomes easy as well to attain useful brand loyalty.
Social media can be leveraged for optimal business growth. Lets continue taking advantage of it for optimal growth.
I left the above comment in kingged.com as well
Sunday says
Hi Erik,
Its good to know your favorite social media platform is Twitter. Mine is LinkedIn and Twitter together — if you know what I mean! Yes, having account in major social networks and participating thereof is good for increased engagement!
Ankit Kumar Singla says
Hello Erik,
Thanks for sharing your views on this subject.
These days, I concentrating more on Social media for content marketing. Apart from social media I’m enjoying spending my time on content curation sites and blogging communities.
These sites not only help in content promotion but also very good for building connections with others.
I landed on your post from kingged, and this is value a blogger get from being active in communities.
Thanks for these wonderful tips.
One more thing; your blog’s look is pretty awesome.
Regards,
Ankit
Metz says
“Social media marketing is the process of gaining website traffic or attention through social media sites.”
Question is… How to gain website traffic and attention through social media? This article has a list answers.
The tips above can be applied on every social media platforms like Facebook, Twitter, Instagram and Pinterest.
Building your social presence will start with creating a complete social media profile. Why it’s important? A complete profile will magnetize interested visitors to know more about you, your business and so on. Sharing updates, helpful and relevant posts, using hashtags and so on are some tricks that are small but terrible. Responding to queries builds trust. You can gain free traffic with the use of social media. Be consistent in giving reliable resources, responding to comments, participating on forums and so on. It’s worth the effort of creating success.
All in all, using social media for marketing can enable small business looking to further their reach to more customers and increase their business.
Laxmi Sharma says
Hello Erik,
Another interesting and useful post. yes social media is very trending in business world. Many people use it for many purposes.
Many business man use different social media platform for their business. To use them all they promotion or advertise their business. As a result they found leads for their business and increase their customer day by day.
Social media is very cheapest and effective way to connect with lots of people in one time.
In your post you tell lots of useful tips that give excellent result to any business. They are are very good and helpful for many people like business man, bloggers and also other people who promote anything on Social Media.
Saurabh Tiwari says
Hi Erik,
You have Discussed Very vital subject, in fact it’s the key word is social media, its very well to blogging.
This is really a great article. it covers almost all the aspects a business needs to run a successful Business Campaign in social media. I know how important is that today, specially the personal branding part. I guess it takes a lot of hardwork but I will keep on trying.
Sherman Smith says
Hey Erik,
Social Media has been becoming more attractive to many business as you can see all the integration from websites, blogs and on cell phones.
It would be a wise choice for many business to take advantage of this opportunity since their target markets are using them for personal use. It’s a great way to expose how competent you are and also to brand yourself quite well..
I know in the past, it was more considered “Child’s play” since mainly you seen teenagers and solopreneurs using social media, but now since social media is more fine-tuned than it was just a couple of years ago, there are many who actually gain a lot through build residual income just from the tools within social media.
Yes, you definitely want to use 2 or 3 of the ideas you mentioned here to see how well it works for any entrepreneur and business. Using Facebook ads and blogging communities like kingged.com has been working quite well!
Thanks for the share Erik! Have a great weekend!
I found your post on kingged.com under the category of Social Media
Pawan Kumar says
Hello Erik, Hope you doing well!
I found your post on kingged.com, it’s very useful and informative article.
A business need new customers to earn growth and profit. Social media is the greatest way to target your audience. Social media channels are a hub of all types of users including students, business person, employees at government and private companies, retired people etc.
Thanks for sharing!!
Ivan Bayross says
Hi Erik,
I completely agree with you when you say that traditional methods of outbound marketing are becoming less effective.
More and more businesses are finding that the cost of customer acquisition using outbound marketing methods is increasing exponentially these days.
The Social Media / Inbound marketing approach is making such a positive difference to business income that is only short sightedness that can cause a business to ignore this technique.
Using Social Media to – Listen / Engage with you customers is becoming a way of life today from the small business owners to the huge brands.
I honestly believe that the large brands are turning to using this technique largely because customers are causing quite an impact on their business income using social media.
Engaging with customers and/or potential customers on key social streams should be part of every Internet driven business, marketing strategy.
I believe that all Internet business owners must focus on building credibility and trust, its only subsequently that business follows.
If the business experience is excellent customer loyalty comes in which leads to advocacy. Every business owner needs customer advocates, then their business – Selling – subtly shifts to the shoulders of their customers. In a word – Awesome – position.
Thanks for this really well presented and informative Blog post Erik. Really enjoyed the read.
I came to you Blog site via a link on Kingged.com
Andrew M. Warner says
Hey Erik,
Good post.
Social media is really vital for any business and anyone using it, has to use it effectively for it to increase business for them. Specifically, you’ll be rewarded with points #1, 4 and 6 if you’re vigilant enough and execute correctly.
#9 is really important. You have to build relationships to succeed in anything.
Great stuff.
– Andrew
Areesha Noor says
Hello Erik,
It’s really great post.
I enjoyed to read out entire post.
Participate in community is a great method to increase followers and business. I also join some community kingged, Bizsugar etc to increase my website visitor.
Any way thanks for sharing such great post with us
Areesha Noor!
Kuldeep says
Hi Eric,
Nice share. Use of social media is must now. I agree with all your points especially the 9th one, Brands and business owners should stress on two way communication and answer the queries of their customer.
Thanks for sharing 🙂
Vicky says
Hi,
Indeed awesome post, Social media always plays major role in business promotion. More and more businesses are finding that the cost of customer acquisition using outbound marketing methods is increasing exponentially these days.
Parth says
Hey Erik,
Strong Points you mentioned where. Social Branding is extremely necessary specially to decrease dependency on search traffic and creating loyal user base.
Amazing write-up
Thanks,
Keith says
Great post by Erik and thanks for your brilliant views about social media business strategy. Social media is increasingly used by numerous e- commerce organizations to build a global customer base. Some of the ways by which social media can help your business organizations are building of the trust and credibility among customers, improving the online presence of the business organization, attracting customers towards e- commerce site through exciting offers and customer service and other such factors.
Further, in order to track the progress and working of your social media strategy, business organizations need to use various heat map based tools like Crazy Egg, Mocking Fish, Click Tale and such others. But, Mocking Fish is the best among them due to its low price, simple dashboard design, easy implementation and provides free lifetime account facility.
Rajkumar says
Well indeed social media is a great tool for promoting our online or offline business. It will surely generate good amount of leads through a quick promotion.
Thanks
Arbaz K says
According to me, creating polls and asking your followers and fans what they want from us is the best way to increase your business through social media. The second best way is to offer them a freebie of one of your best products to increase their trust and to show them that your products are genuine and no scam.
What do you think?
Anant Patel says
Hello Erik,
Thanks for sharing your great thoughts over here. Now a days social media is very important factor for your business. I really don’t have ideas about klinkk, dosplash and blokube community rest of them i know very well. You can aslo add aha-now blogging community which is also one of the best community.
Thanks
Mark Ensign says
The need for small businesses to have an online presence is becoming increasingly important. It is really hard to be on top in the business industry especially in today’s marketplace. I am using yahoo and quora, but I am still looking for other forums that I could join. As a small business owners, I am having a hard time competing with other businesses for they have some SEO experts on their sides. The best thing that I am doing right now is engaging to forums and having a conversation on social medias, especially in twitter. Using some hashtags will also help to find a relevant conversation.
Ovais Mirza says
Hi Erik! this is truly a great piece of information you have shared. Social media has become one of the fastest way to market your business and without any doubt it can leave a great impact. In recent times, social media is also bringing so many tools which can help to increase the business. Its really great that every point you mentioned is very precise and holds a great impact if followed well. Lastly, I liked the last tag line: Be social and be real. Its one of the most authentic piece of words I have read in recent times because doing he both at the same time takes some guts. I ll waiting to hear more from you in the future. Cheers.
Swapnil Jagtap says
Hey this is nice idea about using social media. I have not thought about this is also possible to use for increasing the business. This is also good idea for getting more visitors for website. I will surely going to try this trick for me. Thanks for sharing this post with us.
Angela Waterford says
I feel like using social media is a way to put up virtual signs about your business. Not only do people see the info just as they would a sign on the road, but they can immediately ask questions. I actually like to put social media links on physical signs as well just because of how great it is to interact with customers online.
Kevin Young says
Fabulous share!!
Social media plays a great role in establishing a decent online presence. Businesses can use hashtags to improve their social reach and boost brand awareness by finding out favoured hashtags related to their services or relevant to their target audience that can really make the difference.
Deynne says
Social media nowadays are also used for business purposes. If you want to bring your business to the next level of applying social media page, you need tips on how to make it happen. But if you don’t have the knowledge on how to make your page presentable and efficient, this will just make your effort wasted.
Rahul Gupta says
Hello Erik,
Thanks for sharing your views on this subject.
Alphonse Couturier says
Very helpful and informative article .thanks for sharing
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larissa says
I’m so glad I found this! These tips are great and they honestly are going to be a huge help when it comes to the marketing portion of any business. Having the right assets and creating the proper hype around your business can make all the difference! Thanks so much for sharing!
Vaibhav patel says
Social media plays a great role in establishing a decent online presence.
Roshan Singh says
Hello Erik,
Thanks for sharing your knowledge and it is true that social media plays very important role to increase business growth. No Doubt!